From: "Bill Birkley" <firstname.lastname@example.org>
In December of 2000 I sold
some software on ebay. The listing showed the box, the manual, and the
disc. It also stated the product name and product version. I advertised
it as NIB. It was worth 350.00 and sold for 55.00. After 2 weeks
the buyer complained that he had received the software with the box opened.
I said yes, the picture on the listing showed the open box and contents.
He wanted to return it. I said no. He filed a complaint with E-Bay but
they thought he was nuts. EIGHT months later he files a complaint with
Paypal. This is beyond their complaint period. They only take complaints
for non-delivery, or delivery of the wrong item. I delivered exactly what
was described and photographed. No-one takes software back. It is too easy
for the buyer to copy it and then return it.