Without Just Cause
From: "SCSI2" <firstname.lastname@example.org>
Subject: WITHOUT JUST CAUSE
Date: Sat, 2 Mar 2002 16:49:23
PayPal is not only freezing
accounts .... They are also restricting accounts
WITHOUT JUST CAUSE and FOR
NO REASON except for "their updated policies against fraud." They restricted
my account without notice and I gave them absolutely no reason to even
consider that I was doing anything fraudently. I never sold. Only purchased.
I didn't have a credit card. They withdrew the funds from my bank account,
per my approval, to pay sellers I was buying from. Why was I suspected
of fraud and my account restricted? Personally I suspicion PayPal is doing
this because they have a specific targeted group that they want to do business
with and are finding this as a way to get around laws that protect us from
being discriminated against .... and I surely am not referring to race
I sent PayPal additional identification
information they requested in order
to have my account restriction
lifted. After a long while they lifted the
restriction. Thankfully I
ony had 46 cents in my online account when that
happened. But, the whole
matter irritated me to the point that I cancelled
my account as soon as the
restriction was lifted.
Here's something interesting:
Two months after closing my account I started attempting to reopen an
account with them using the
same online name and gave them the same information as before, including
the additional identification information they requested when they restricted
my old account. This time it apparently
is not enough. The new account
is restricted until I now send them a copy of
a utility bill with my name
on it and my current address on it. This is great .... I rent and the landlord
pays the utilities. PayPal gives me no viable way to communicate with them
about that though so I am unable resolve the matter by presenting other
information in leiu of the lightbill. PayPal has a habit of remaining free
of communication with it's clients.
Here's the real kicker:
Also, to unrestrict my account I have to answer a question they asked.
They asked if I ever travel overseas. If so, is it for business or pleasure?
I really don't think that is any of their business and does not pertain
to a PayPal account. Personally I think it is an illegal question for them
to ask. Especially so seeing that I do not travel overseas and they have
no reason to even suspicion that I maybe do.
My opinion ..... there's more
to the PayPal situation then them simply holding money from people because
the "think" there could be fraud going on.
Anyone could be trying to
use fraudulent practices. Therefore, PayPal seems
to reserve the right to restrict
anyone anytime they feel like it and without reasonable cause. My problems
initially started after I applied for a credit card through them and it
was denied because of my credit. Gee, I wonder how many others had a like
experience? I bet many restricted accounts went through something similar
I needed to say all this.
PayPal has been irritating me for months. I hope someone finds a way to
make them start treating their clients like human beings. I never did anything
wrong through them and gave them no reason to
even suspicion that I did.
I think it's unfair that they are allowed to tread over people the way