Damark Forces Account Closure

Date: Thu, 11 Jan 2001 21:22:31 +0000
From: Cassandra Halloran <kasandra@earthlink.net>
To: CyberPagan@OutoftheDark.com
Subject: I said "No" and guess what....

Over five years ago, I ordered a cordless phone from Damark. The salesman tried to offer me a  preferred customer membership. I said no.  Last year, out of the blue, there was a $110 charge on my credit card for something I had never ordered - when I called the provided 800 number, the recorded message told me the call volume was so heavy I'd have to call back later. I got the same message every day for a week, at various times of the day. I finally had to call my credit card company and tell them I hadn't authorized any purchases or services from the company, and they had the charge remove. I figured problem solved. Until today, when  I opened my credit card statement. By now, you know what's coming. There it was, much to my disbelief. Damark. $110. No one ever called my house to ask me if I wanted services, no one ever mailed me anything asking me if I wanted a membership because I don't *ever* participate in phone solicitations.

I called the credit card company and they told me the only way to stop these people is to close my account, open a new one, and transfer my balance (minus the bogus charges) to a new card. So that's what I did. It took me all of 15 minutes using google.com to come up with dozens of sites on the net talking about fraud charges and class action suits against Damark International. Obviously the company hasn't changed its practices despite the law suits. I decided I needed to lodge a complaint with the Better Business Bureau, but once I started reading about all the other charges against this company, I decided that wasn't going to do much - I'm writing to the attorney generals of Minnesota and Ohio as
well as my congressman to ask that they thorougly investigate the company's business practices. When a consumer says "No." and gets charged anyways, how much clearer does a case of fraud get?